Best advice for your best self

Life Coaching

Clinical EAP coaches provide life coaching for individuals who may be content overall but want to be more satisfied with their lives and seek to find happiness or fulfillment. Life coaches are expert facilitators of mindset and behavior change that generate sustainable healthy lifestyles and overall well-being. Life coaching can address issues like obesity, diabetes, poor nutrition and chronic stress. Coaches help clarify goals and identify solutions through motivational interviewing while holding individuals accountable as they take the proper steps to achieve their goals. A certified coach is available by appointment to address any issues getting in the way of optimal well-being.

For EAP individuals seeking assistance, please call the helpline at 800-624-5544 or log in using the button on the top of the page.

Our Life Coaching service can be a stand-alone offer or an add-on to the Employee Assistance Program.

Lifestyle Stress Management

Eliminate Burnout
Stress is often considered a fact of life that has a slight or moderate impact on health. In fact, nothing could be further from the truth. Poor management of stress has been identified as a trigger for many different types of illness, and it increases an individual's vulnerability to illness and accident. Stress makes some illnesses worse and studies show that it slows healing.

New Directions offers an individualized telephone coaching option to help people move from distress to resilience. A health professional with special training in stress and lifestyle management provides 6 to 12 months of telephone calls to:

  • Assess participant's degree of stress
  • Provide information about stress and stress management
  • Teach stress management strategies
  • Help develop a Life Balance Plan
  • Deliver support while the participant practices new stress management techniques

During the telephone coaching process, the coach provides motivation and helps participants get better and stay better.

Tobacco Cessation

When Quitters Dare
New Directions offers an individualized telephone coaching program to help people kick the habit. A health professional with special training in both tobacco cessation and behavioral change provides up to 12 months of telephone calls to:

  • Gauge readiness to quit
  • Help select a quit date
  • Assist with preparation strategies for quitting tobacco
  • Provide support the day of or day before the quit date
  • Discuss impact of quitting
  • Aid development of a relapse prevention plan
Weight Management

Shedding Pounds and Gaining Ground
New Directions offers an individualized telephone coaching option to help people make changes to manage weight. A health professional with specialized training in weight management and behavior change provides 6 to 12 months of telephone calls to:

  • Gauge readiness to change
  • Help develop an action plan
  • Provide support to make gradual changes
  • Identify personal barriers to managing weight
  • Provide needed nutritional and exercise guidance
  • Discuss impact of emotional eating
  • Assist in developing a relapse prevention plan

During the telephone coaching process, the coach provides motivation and helps participants develop positive behavioral skills that encourage overall wellness.

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Navigate & Connect Simplifying access to behavioral healthcare

Navigate & Connect offers a member-centric behavioral healthcare solution to identify, engage and connect members across the behavioral health spectrum to the right care. Advanced analytics, technology enabled direct scheduling and a suite of proven clinical programs enable New Directions Care Navigators to enhance reach, speed to care and access to a robust network of behavioral health providers.

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Coordinated Behavioral Health

Making It All Work Together
The path to well-being starts here. With a comprehensive program customized to your organization’s challenges and goals, we will make certain that your individuals have access to the help they need. Ensuring that behavioral health progress works together with physical health care treatment for a coordinated, whole-person approach, is what we do best.

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Employee Assistance Program (EAP)

Hand in Hand
Personal and workplace challenges can negatively affect wellness—which can then affect job performance. Our EAP gives your employees and their loved ones free, confidential access to the resources and services they need to increase and maintain their happiness and health, whether or not challenges arise.

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Student Assistance Program

Helping Schools and Students Work Better Together
Designed specifically for students’ unique needs, this program offers comprehensive care and tools for student life. Students today juggle schoolwork, deadlines, finances, jobs, peer pressure, homesickness, social engagements and high expectations.

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